Internship | June 2024 - Dec 2024
Role
Experience Designer
Tools
Figma, FigJam, Lucidchart, Adobe Analytics, Jira
Duration
June 2024 - Dec 2024
7 Months
Back
Focused on creating a smooth and user-friendly process for mortgage brokers to initiate loans for the clients within the Rocket Mortgage digital platform.
Developed a user-friendly Dashboard for the TPO portal, incorporating user feedback and optimizing designs for various devices and interfaces, providing at-a-glance views of loan-related statuses and action items for B2B partners.
• Conducted interviews for gathering user and business requirements, competitive market research and analysis.
• Delivered work flow charts, wireframes, mockups and prototypes optimized for a wide range of devices and interfaces.
Designed screens for the Pro Refer web platform.
Pro Refer Platform enables a Partner to submit a mortgage lead on behalf of their Client.
Took Quicken Loans' central functionality and built it out in Salesforce to be used by Schwab and eventually other partners.Lead Info can be auto populated from partner’s Salesforce instance.
Ties referrer information with lead submission.
Includes list of RM bankers that a referrer can choose to receive the lead.